Frequently asked questions

What types of care services do we offer?

Bathing, dressing, meal preparation, medication reminders, transportation, companionship, etc

How do you assess a client's needs?

Initial home visit, medical records review, consultation with family

 

 

How are caregivers matched to clients?

Considering individual needs, personality compatibility, availability

 

 

How do I make a caregiver checklist?

50 Items To Include In Your Caregiver Duty Checklist
  1. Check vital signs.
  2. Schedule regular physical exams and other medical appointments.
  3. Remind the patient to take medications.
  4. Pick up prescriptions.
  5. Check blood sugar and blood pressure.
  6. Monitor for fatigue, mood changes and heat sensitivity symptoms.
 

 

 

 

 

Cost and Billing:

How are your services billed? (hourly, per visit, package rates)

Do you accept insurance?

(Medicare, Medicaid, private insurance)

Frequently asked questions

iWhat are the payment options available?

 (credit card, direct deposit)

Are there any additional fees for specialized services?

 (overtime, holiday rates, medication management) 

 

 

How do I schedule caregiver shifts?

 (online portal, phone call) 

 

 

What happens if a caregiver needs to call out sick?

(Replacement caregiver, communication process) 

 

 

Do you offer flexible scheduling options?

 (part-time, overnight, weekend care) 

 

 

What if my loved one needs specialized care?

 (dementia care, end-of-life care, mobility assistance)